Feedback, compliments and complaints

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At APM we are committed to providing the best service for our clients.

We appreciate you sharing your valuable insights about your experience with us, which enables us to continually refine our products, services, and support.

If you have a feedback, compliment or complaint, please provide details below:


Complete the form below

Alternatively, you can contact us via phone, email, or post:

Phone: 0800 967 522

Email: qualityteam@apmworkcare.co.nz

Address

P.O Box 104048
Lincoln North 0654
Auckland


What happens next?

Feedback

We will acknowledge your feedback within two business days.

Compliment

We will share the compliment with both the team and individual.

Complaint

We will acknowledge your complaint, and investigate your concerns and keep you informed throughout the process. We will aim to resolve your complaint within 20 business days. Please note this timeframe may vary dependent on the nature and circumstances of concerns raised.


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