COVID-19 Update: Our Auckland teams will continue supporting clients via Telehealth. Teams outside of Auckland are still seeing clients face to face with some minor adjustments. Click here to find out how


 

A lot has happened since we started APM in 1994 and we owe a huge thanks to all the people who have contributed to APM’s shared achievements.

  • We’ve assisted more than one million people with an injury, illness or disability
  • We’re helping people in more than 670 locations across ten countries - Australia, New Zealand, the United Kingdom, Spain, Germany, Switzerland, South Korea, Singapore, Canada and the United States of America
  • We have a global team of more than 5,500 people
  • Worldwide, we support more than 350,000 people annually
  • We have 12 contracts with the New Zealand Government's Ministry of Social Development to deliver employment services and a national contract with the Accident Compensation Corporation (ACC) to deliver vocational rehabilitation service
  • In Australia, we work with more than 2,000 businesses to help their staff to return to work after injury or illness every year
  • We’re the Australian Government’s largest provider of Disability Employment Services
  • We’re accredited and government approved to deliver return to work and preventative programs throughout Australia
  • We have more than 2,000 staff across Australia, New Zealand and the United Kingdom

Key milestones 

APM started with three consultants based in Perth as a vocational rehabilitation agency accredited with WorkCover Western Australia and Comcare Australia.

Our first steps were to provide vocational rehabilitation services in the workers' compensation, compulsory third party motor vehicle insurance and life insurance sectors.

2019

APM extends service offering by acquiring multi-award-winning learning organisation MCI.

APM becomes the first Australian-based global company to join The Valuable 500 movement to put disability inclusion on the agenda for every board meeting. 

APM Communities launches NDIS Local Area Coordination services in several regions across Western Australia, with the recruitment of more than 200 new community-based employees.

2018

Acquired the Ingeus Group and grew to become the world’s largest mission-driven human services organisation with more than 5,500 employees in 10 countries

2018

  • APM launches partnership with Matera Foundation in Western Australia to support Indigenous job seekers into work with an eight-week program
  • Contracted to deliver NDIS Local Area Coordinator Services (LAC) in Darwin, Northern Territory; Maryborough, Queensland; and Western Australia
  • APM Employment Services records highest ever star ratings for Disability Employment Services
  • APM New Zealand awarded national Training for Independence contract to deliver end to end rehabilitation services for clients

2018

  • Awarded new jobactive contracts to increase Employment Services delivery for job seekers in Western Australia  
  • 32 new Employment Service Areas added to APM's Disability Employment Services delivery after service changes by the Australian Government. APM continues to have the highest number of service areas of any provider with 91 across Australia
  • APM Employment Services awarded contracts to deliver ParentsNext services in Queensland, Victoria and South Australia to help more parents return to work

2017

  • Expanded market share in South Australia by purchasing jobactive and Disability Employment Services provider ARA Jobs
  • Australia's Minister for Indigenous Health, Hon. Ken Wyatt, launches APM's third Reconciliation Action Plan
  • Launched APM YES (Youth Employment Services) in Hunter and Central Coast region to support school leavers and young adults aged 15 to 24 find jobs with local employers

2015

  • APM became the largest provider of Disability Employment Services in Australia
  • Acquired specialised New Zealand health care service, Pelim
  • APM commenced delivery of the Australian Government's "jobactive" employment services program in nine regions
  • APM commenced delivery of the Australian Government's "My Aged Care Regional Assessment Service"
  • Acquired Birmingham-based (UK) Pertemps People Development Group

2013

  • Took over Job Services Australia contracts from OEC (www.oec.org.au) in western NSW (Orana and Windermere)

2012

  • Awarded a national contract to provide vocational rehabilitation services in New Zealand

2011

  • Awarded our first contract in the UK to provide employment services assessments
  • Awarded an Australian Government contract to provide home-based aged care services in Queensland and NSW

2010

  • APM expanded internationally

2009

  • Awarded significant share of the Australian Government's Disability Employment Services contract (which commenced in March 2010)
  • Awarded a large component of work as part of the National Panel of Assessors – for the provision of discrete assessment services, including the Workplace Modifications Scheme, Ongoing Support Assessment and Supported Wage System Assessment

2007

  • Awarded over 33 per cent of the Australian Government's Vocational Rehabilitation Services contract, covering 48 Employment Service Areas and 77 sites

2006

  • Awarded over 50 per cent of the Australian Government's Job Capacity Assessment contract, including in every Employment Service Area (with the exception of Christmas Island and the Cocos Islands)
  • Launched Job Capacity Account services and secured 50 per cent market share within six months

2005

  • Became ISO accredited on a national basis

2002

  • Commenced operations in Victoria, Queensland and SA
  • Became a truly national company in Australia by having offices in every state and territory
  • Won 90 per cent of a national tender to provide Work Capacity Assessments for clients of the Australian Government throughout Australia
  • Appointed to major panels and won major national contracts with employers for occupational rehabilitation and counselling services

2001

  • Commenced operations in NSW and Canberra

2000

  • Interstate expansion – to Darwin, Alice Springs, Hobart and Launceston

1994-1999

  • Developed statewide service reach in WA

1994

Began operations as a vocational rehabilitation services provider

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