COVID Update: Click here to find out more.

Updated 8th September, 2021


ALERT LEVEL 2 and 4 UPDATE
 
Tēnā koutou katoa,
 
Auckland is currently at Alert Level 4. The rest of New Zealand is at Alert Level 2. 
 
This means that in Auckland, APM staff will be providing all services via Telehealth where possible. All affected peoples will be contacted prior.

In the rest of New Zealand, visits can be conducted as usual with social distancing measures and adherance to face covering requirementes in line with government mandates. Consultants will use PEP, masks and gloves, and we can rpovide these for you if would like.

You will be asked screening questions ahead of your appointment to ensure the safety of you and our consultants. Online appointments continue to be available throughout all levels.

Please visit the following website for more information about Alert Level 2: Alert Level 2 | Covid19.govt.nz

 

At Alert Level 4:

  • People instructed to stay at home in their bubble other than for essential personal movement.
  • Safe recreational activity is allowed in local area.
  • Travel is severely limited.
  • All gatherings cancelled and all public venues closed.
  • Businesses closed except for essential services. For example, supermarkets, pharmacies, clinics, petrol stations and lifeline utilities.
  • Educational facilities closed.
  • Rationing of supplies and requisitioning of facilities possible.
  • Reprioritisation of healthcare services.
 
Please use these links to ensure you understand Alert Level 4 guidelines:
 
Alert Level 4 | Unite against COVID-19 (covid19.govt.nz)
Covid-19 Latest Updates
 
 

Updated 28 February, 2021


Due to the latest updated re the Papatoetoe High School cluster, the government announced that Auckland will move in to alert level three for 7 days beginning 6am on the 28th of February while the rest of New Zealand will move to alert level 2.

We have been here before and have our protocals and procedures already in place. Here are some key points for APM
 
At Alert level 3 (Auckland)
  • Offices will remain closed for face to face visits
  • All appointments scheduled will continue via telehealth services
  • Face to face visits are only permitted for cases that is essential
 
At Alert level 2 (rest of New Zealand)
  • All appointments will be screened both on the day the appointment was made and on the day of the appointment.
  • If you are unwell, please stay at home. We can easily convert your appointment to a Telehealth session
  • Practice safe distancing (2m in public areas, 1m in work/schools/restaurants/cafes/gyms)
  • Wash/sanitise hands regularly
  • Track your movements. We have QR codes on display, please scan and out

Clear signage, hand sanitiser, and QR codes for the tracer app will be available in each office.

Updated 18 February, 2021


Our Auckland region is operating under Alert level 2 guidelines and all other regions are now operating under Alert level 1 guidelines. Despite the excellent progress we have made as a nation against the virus, we still remain vigilant in how we conduct our work.
 

At APM, we are asking our team to continue to:

  • Screen for symptoms
  • Practice hand hygiene at all times
  • Use and encourage the use of the tracer app to track your movements
Book Online or Contact Us

Updated 29 September, 2020


We are making progress as a nation. It's great that Auckland has now moved out of Alert Level 2.5 and into Alert Level 2 while the rest of NZ have progressed to Alert level 1. For Auckland there are no extra restrictions on social gatherings, funerals and tangihanga. 
 
At Alert level 2 (Auckland)

Under alert level 2, we will continue to operate as normal with some small adjustments. Out teams will be screening all appointments. Social distance practices are applied and masks worn at all times.

We ask you to please be considerate of yours and our safety. Stay at home if you are unwell.

Making and attending appointments under Level 2
All appointments will be screened for symptoms both on the day the appointment was made and on the day of the appointment. If you are unwell, please stay at home. We can easily convert your appointment to a Telehealth session

Clear signage, hand sanitiser, and QR codes for the tracer app will be available in each office.


At Alert level 1 (Rest of NZ)

Although everyone can return without restriction to work, school, sports & domestic travel, we still need to remain vigilant in how we conduct our work daily.

At APM we are still asking our team to
  • screen for symptoms
  • practice hand hygiene at all times
  • provide clear signage, hand sanitiser, and QR codes for the tracer app in each office
Book Online or Contact Us

Update 17th August, 2020


Due to the latest spread of the COVID virus, our Auckland offices will be closed for face to face visits till the 26th of August. Most of our servivces are available Telehealth
 
At Alert Level 3 (Auckland only)
Under Alert level 3, we will continue seeing you via Telehealth service. As per advise from the Physio and OT Board, face to face visits are only available to cases that is essential

At Alert level 2 (rest of NZ)

Under alert level 2, we will continue to operate as normal with some small adjustments. Out teams will be screening all appointments. Social distance practices are applied and masks worn at all times.

We ask you to please be considerate of yours and our safety. Stay at home if you are unwell.

Making and attending appointments under Level 2
Call appointments will be screened for symptoms both on the day the appointment was made and on the day of the appointment. If you are unwell, please stay at home. We can easily convert your appointment to a Telehealth session

Clear signage, hand sanitiser, and QR codes for the tracer app will be available in each office.

Book Online or Contact Us

Update 11th August, 2020: Lockdown Alert Level 3


Sadly, there has been four new cases reported in Auckland. These cases have not been linked to travel which indicates community transmission. What we do here is critical towards managing new transmissions as we have witnessed in other countries.

Auckland will be moving back into lockdown Alert level 3 from midday Wednesday the 12th of August till midnight Friday the 14th of August, while the rest of the nation will be in Level 2.

This will hopefully give the medical team time to seek out the source of the 4 cases reported and proactively manage the prevention of further spread.

Our people leaders are working through what this means for our APM NZ staff and community and will communicate this out as soon as possible.

A reminder at this time, stay in your bubble, wash your hands, and wear a mask where necessary and keep safe.

We’ve done it before and we will do it again if we stay the course.

Service update during lockdown period

 

APM Workcare would like to reassure you that during this difficult time we are still open for business and able to provide all our usual services.

As New Zealand's leading provider of effective rehabilitation programmes, we're committed to making sure you can receive your support even if we can't do it together in person.

So while the lockdown is in place, we will continue to deliver services via phone or Telehealth.
 

How will we support you?

Our team is ready. We have set up work from home systems so we can continue to support you via telehealth platforms. 

Telehealth is a way of using technology to deliver quality tailored healthcare from a distance, and allow you to receive the same great advice, support and input as you would in a face to face appointment.

What services will we continue to support you with?

We have multiple teams set up across New Zealand. 

These include support with:
 
  • Back to Work / Return to Work
  • Pain Management 
  • Social Rehabilitation Services 
  • Concussion
  • Training for Independence
  • Psychological Support
  • Employment Service
If you have any questions or concerns about your service please feel free to contact us.

For further information and updates on the COVID-19 pandemic click here.

 

As a leading global human services provider, APM is closely monitoring the spread of the COVID-19 (“coronavirus”) pathogen. 


As always, our first priority is the safety of our clients and staff.

All APM offices are closely monitoring their local situation and following the advice of medical health authorities and immediately reporting any suspected cases.  

Given much of our work is face-to-face, APM is now carrying out services via telehealth systems to avoid personal contact with our clients and staff.

Any staff who recently travelled overseas in the past 14 days cannot return to work unless they have a medical clearance. 

In addition, APM has implemented its Universal Infection Control Guidelines and reinforced the need for all staff to exercise proper hygiene to help reduce the spread COVID-19.  

Several monitoring protocols have been introduced across the business to further limit any potential spread of the virus.  

APM will continue to monitor the spread of COVID-19 and is following the latest advice of health authorities. We will take all necessary action to protect staff, clients and the communities in which we operate. 

If you are an APM client and have travelled overseas in the past 14 days and are scheduled to meet one of our staff, please contact your local APM office and postpone the meeting.

If you are feeling unwell, immediately contact your doctor or seek advice from a hospital.

Medical authorities warn that the following symptoms could indicate COVID-19 infection:

  • fever 
  • breathing difficulties such as breathlessness
  • cough
  • sore throat 
  • fatigue or tiredness 


Here is some helpful information from the World Health Orgnisation...



Last updated: Tuesday, 24 March

 


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